The Lord Elgin Hotel in Ottawa encourages you to BOOK DIRECT with our hotel, so we have the opportunity to offer you a more personalized and an authentic ‘Ottawa’ experience.  We love the chance to work with you in advance of your visit to ensure you have the very best stay and that you fall in love with Ottawa!

Here are just a few REALLY great reasons why booking direct is the BEST way to go:

  • Best/Lowest rate guarantee
  • No hidden fees
  • No booking fees
  • No cancellation fees
  • Most flexible conditions
  • Accommodate special requests & preferences – guaranteed (We’ll give you the inside scoop on where to go!)
  • Exclusive offers & packages
  • Security & peace of mind

A 2015 Study by American Hotel & Lodging Association estimating 15 million bookings are made on such scam websites

http://www.ahla.com/pressrelease.aspx?id=38313

The article lists some excellent points to book directly as people who booked on 3rd party sites suffered below:

  • 32% received a room different than expected (they often quote in USD and you are not aware)
  • 17% were charged unexpected or hidden fees;
  • 14% were charged an extra booking fee;
  • 14% could not get a refund for a cancellation;
  • 9% had reservations lost or cancelled; and
  • 3% had their identity or private information stolen.