Guest Information: COVID-19 Update

This has been a challenging time for Canadians and around the world as we attempt to navigate the COVID-19 pandemic.  There will be brighter days ahead!

During this critical time of flattening the curve, The Lord Elgin Hotel is putting the health and well-being of our guests, our employees and our community as our highest priority.

We are a local independent family owned business with strong roots in Ottawa and it is with heavy hearts that we have made the decision to temporarily close The Lord Elgin Hotel as of Monday, March 23rd at 3pm.   We shall remain closed until further notice.  We are thrilled however, to announce that our sister hotel, The Carleton Suite Hotel & Residences, is opening on September 1st and is also welcoming long term rentals in their beautiful renovated suites.  For more information on this, contact

There will be brighter days ahead and we are working behind the scenes to be ready for when visitors return to Ottawa.  We will emerge stronger than ever and we look forward to welcoming you back to the LE!

The patios at Grill 41 and our on-site Starbucks are now open!

We are gearing up for an amazing summer season and hope we will all be able to travel very soon!!  Check out what our incredible resilient community is doing to keep Ottawa’s tourism and hospitality sector alive.  CLICK HERE!!

For any group inquiries, please contact our Director of Sales & Marketing, Ann Meelker at 613-563-6409 or by email at

We sincerely appreciate your patience and understanding during these very challenging times. We hope you and your loved ones are staying positive and healthy.

For the most updated information, please refer to Ottawa Public Health at 613-580-6744 or online for more information.

We also invite you to visit the Ottawa Tourism website for updates:

Updated: June 29, 2020